Choose a Course
  • Wine
  •     — How Wine and Food work together
  •     — Italian Wines
  •     — Wines around the world
  •     — The Glasses
  •     — Whine making
  •     — What is Wine
  • Credenza
  •     — Newspapers and magazines
  •     — Flower Arrangement Design
  •     — Welcome basket
  •     — Credenza, What it is and what it is used for
  • Roles and Responsibilities of VIP Flight Attendant
  •     — Pre Flight Duties
  •     — Pets on Board
  •     — Kids on Board
  •     — Professional language
  •     — Professional protocol
  •     — Inflight duties
  •     — VIP FA Role
  •     — Professional Categories of Flight Attendants (FA)
  •     — Oshibori
  •     — Post Flight duties
  • THE WORLD of CAFFEE & TEA
  •     — Afternoon Tea
  •     — Coffee
  • SILVER SERVICE & TABLE SETTING
  •     — Cutlery Classification
  •     — Table Setting
  •     — Silver Service
  • CATERING & MENU
  •     — Menu
  •     — Catering
  • PRIVATE AVIATION
  •     — Fleet - Types of private Jets
  •     — Commercial aviation and Corporate aviation
  •     — Introduction in Private Aviation
  • GOURMET FOOD
  •     — Cheese
  •     — Fois Gras
  •     — Caviar
  •     — Salmon
  • BEVERAGE
  •     — Italian Wines
  •     — Wines Around the World
  •     — Red Wine
  •     — White Wine
  •     — Champagne
  •     — Wine
  •     — Cocktails
  •     — Champagne-based Cocktails or Sparkling Cocktails
  •     — Digestive Liqueurs
  • Basic Vocabulary and Expressions

Professional protocol for flight attendants in private aviation involves a high standard of service and attention to detail. Here are the key aspects of this protocol:
 
a)     Professional Appearance: Maintain a polished and professional appearance at all times. This includes wearing a well-fitted uniform, keeping personal grooming impeccable, and adhering to any specific dress codes set by the private aviation company.
 
b)     Confidentiality: Respect the privacy of passengers at all times. Maintain confidentiality regarding personal information, conversations, and any sensitive information shared during the flight.
 
c)     Exceptional Customer Service: Provide personalized and attentive service tailored to the preferences of each passenger. Anticipating needs and exceeding expectations is a critical aspect of private aviation.
 
d)    Effective Communication: Communicate clearly and professionally with passengers, crew members, and ground staff. Use appropriate language, tone, and body language to convey friendliness and professionalism.
 
e)     Cultural Awareness: Be sensitive to the cultural backgrounds of passengers. Understand and respect various customs, traditions, and expectations to ensure all passengers feel comfortable.
 
f)      Crisis Management: Be prepared to handle emergencies or unexpected situations efficiently and calmly. This includes knowing emergency procedures, having first aid training, and remaining composed under pressure.
 
g)     Attention to Detail: Pay close attention to the cleanliness and organization of the cabin, ensuring that it is always presentable and comfortable. This includes regularly checking and restocking supplies.
 
h)    Team Coordination: Work collaboratively with pilots and other crew members to ensure a seamless operation. Good teamwork and communication are essential for a successful flight.
 
i)     Adaptability: Be flexible and adaptable to changing circumstances, whether it’s dietary preferences, last-minute itinerary changes, or any special requests from passengers.
 
By adhering to these professional protocols, flight attendants in private aviation can provide an unparalleled level of service, enhancing the overall travel experience for passengers.

Royal Terms of address

EmperorYour Imperial Majesty
King/QueenYour Majesty
Royal Prince/PrincessYour Royal Highness
Prince/ PrincessYour Highness
Duke/ DuchessYour Grace
Sir/ LadySir(name)/ Lady(name)

Officials Terms of address

PresidentMr.President/ You Excellency
Prime MinisterMr. Prime Minister/ Mr. (last name)
Viceprime MinisterMr. Deputy Prime Minister/ Mr.(last name)
SenatorMr. Senator/ Mr. (last name)
AmbasadorMr. Ambasador/ Your Excellency
MayorMr. Mayor/ Mr. (last name)
Counsel Mr. Counsel/ Mr. (last name)

Religious Terms of address

The PopeYour Holiness
CardinalYour Eminence
Patriarch of the Orthodox Church Your Beatitude
ArchibishopsYour Grace
BishopsMy Lord
PriestsFather/ Most Reverend Father



Military Terms of address

Chief of the General StaffLieutenant - General
Generals and AdmiralsGeneral/ Admiral
Colonel/ CommanderColonel/ Commander
Lieutenant ColonelLieutenant - Colonel
MaiorMaior

Emirates: Your Highness

Saudi Arabi – Kingdom: Your Royal Higness